Managing Others

“Numbers People” Managers

  • Characteristics:
    • Focus on data, performance metrics, and outcomes.
    • Prioritize results to meet the expectations of upper management.
    • Often emphasize efficiency, productivity, and measurable success.
    • Might see their team primarily as a means to achieve organizational goals.
  • Advantages:
    • Clear performance metrics provide transparency and accountability.
    • A results-driven approach can align with organizational objectives.
    • Their focus on data may highlight inefficiencies or opportunities for optimization.
  • Drawbacks:
    • Can neglect the human side of leadership, leading to team burnout or dissatisfaction.
    • May alienate team members if they feel used solely as tools for upward mobility.
    • Risk of micromanagement or over-reliance on quantitative measures without considering qualitative insights.

2. “People People” Managers

  • Characteristics:
    • Emphasize relationships, empathy, and the well-being of their team members.
    • Often act as a buffer between their team and upper management, protecting the team from unnecessary pressures.
    • Invest in the professional growth and satisfaction of their team.
  • Advantages:
    • Fosters loyalty, trust, and motivation within the team.
    • Supports creativity and innovation by creating a psychologically safe environment.
    • Helps retain top talent by addressing individual and team needs.
  • Drawbacks:
    • May deprioritize organizational metrics, risking underperformance or misalignment with company goals.
    • Excessive shielding can lead to a lack of accountability or exposure to real-world pressures.
    • Can sometimes appear disconnected from broader organizational strategies.

Nuance and Balance

While your observation captures two ends of a spectrum, effective management often requires balancing these qualities:

  • A numbers-driven manager who also values and supports their team can achieve sustainable success while fostering team loyalty.
  • A people-centric manager who understands the importance of metrics and organizational goals can better align their team’s contributions with broader objectives.

Considerations:

  • Both styles have a place depending on the context, industry, and the needs of the organization and team.
  • Leadership effectiveness often depends on adaptability, blending data-driven decision-making with emotional intelligence.